Allowlisting (Whitelisting) Clickio CDN
In case your server or hosting use any firewalls, bot protection, traffic limitation, manual blocklisting (blacklisting), DoS or DDoS protection systems - Clickio servers should be added to the allowlists (whitelists) in order to be able to receive data from the site CMS without interruptions.
Clickio servers use these user-agents when sending requests to your server:
- Clickio-Prism,
- Clickio Amp robot.
Please make sure these user-agents are not blocked.
Clickio servers use these IP ranges:
Also available as an IPv4 text list.
Configuring IP access rules instructions for Cloudflare (Action=Allow, Applies to = This website).
Cloudflare setup example:

See also: Required WordPress Access for Clickio Prism
Cloudflare: bypass caching for Clickio social icons
Clickio generates social sharing icons dynamically under /cl-icon/. Icon colours depend on URL query parameters. Incorrect caching may cause icons to appear as black circles or display incorrect colours.
If your website uses Cloudflare, configure a Cache Rule to bypass caching for these requests:
- Open your website in the Cloudflare dashboard.
- Go to Caching → Cache Rules → Create rule.
- Name the rule Clickio social icons — bypass cache.
- Select Custom filter expression and configure:
- Field: URI Path
- Operator: starts with
- Value:
/cl-icon/
Alternatively, use the expression editor:
starts_with(http.request.uri.path, "/cl-icon/") - Under Cache eligibility, select Bypass cache.
- Place this rule after any other Cache Rules that enable caching for the same path, then deploy it.
- Purge existing cached resources under
/cl-icon/, including query-string variants. - Reload the affected page with browser caching disabled and verify that the social icons display the expected colours.
Note: Use /cl-icon/ without an asterisk with the starts with operator.